ANALISIS PENYEBAB KETERLAMBATAN PROSES KLAIM ASURANSI KESEHATAN KUMPULAN DENGAN METODA CASHLESS (Studi Kasus di PT Asuransi Reliance Indonesia)

Franciska Natalia

Full Item Records

Title ANALISIS PENYEBAB KETERLAMBATAN PROSES KLAIM ASURANSI KESEHATAN KUMPULAN DENGAN METODA CASHLESS (Studi Kasus di PT Asuransi Reliance Indonesia)
Author Franciska Natalia
Date Issued 08/20/2017
Subject PROSES KLAIM, ASURANSI KESEHATAN KUMPULAN, CASHLESS
Abstract Claims Management is the important part in the insurance business. Guarantee the accuracy of the claim is not only appropriate but also appropriate in the settlement of claims. Most of the claims cashless Reliance Insurance from January to December 2015 lasted more than a deadline agreed upon by the provider. This research is a qualitative study, using by the data collection techniques includes in-depth interviews, and document report analysis of claim departement. This results showed that the person of resources they have not been able to complete the analysis process claims in timely manner, low employee motivation, lack of management support for development of resources, lack of an information system to support effectively of the analysis process claims. Keywords : claim management, timeline claim settlement

Files in this item

Name : BAB 1.pdf Format : PDF Please Sign in to download file
Size : 0.17 MB Description : Bab 1
Name : BAB 2.pdf Format : PDF Please Sign in to download file
Size : 0.35 MB Description : Bab 2
Name : BAB 3.pdf Format : PDF Please Sign in to download file
Size : 0.26 MB Description : Bab 3
Name : BAB 4.pdf Format : PDF Please Sign in to download file
Size : 0.30 MB Description : Bab 4
Name : BAB 5.pdf Format : PDF Please Sign in to download file
Size : 0.39 MB Description : Bab 5
Name : BAB 6.pdf Format : PDF Please Sign in to download file
Size : 0.11 MB Description : Bab 6
Name : DAFTAR PUSTAKA.pdf Format : PDF Please Sign in to download file
Size : 0.01 MB Description : Daftar Pustaka
Name : HAL.JUDUL-min (45).pdf Format : PDF Please Sign in to download file
Size : 0.62 MB Description : Judul
Name : LAMPIRAN-min (87).pdf Format : PDF Please Sign in to download file
Size : 1.76 MB Description : Lampiran
Sign In to your Acccount



Most Viewed

PENGARUH PENDAPATAN PREMI INWARD FACULTATIVE DARI PERUSAHAAN ASURANSI DAN PENDAPATAN PREMI INWARD FACULTATIVE DARI BROKER-RE POLIS PROPERTY ALL RISK TERHADAP UNDERWRITING RESULT PT ASURANSI PURNA ARTANUGRAHA

Repository Admin | 31 Aug 2021
This thesis examines the impact influence of reinsurance commission from ceding company and reinsurance commission from broker-re policy property all risk against underwriting result PT Asuransi Purna...

PENGARUH MOTIVASI, PERSEPSI, DAN SIKAP KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN PRODUK ASURANSI SYARIAH DI INDONESIA

Admin | 23 Aug 2021
This study aimed to determine motivation, perception, and consumer’s attitude simultaneously affected to decision of buying for insurance sharia product in Indonesia especially people in RW 09 Cipin...

ANALISIS PENGARUH PENDAPATAN PREMI DAN BEBAN KLAIM TERHADAP HASIL UNDERWRITING PERUSAHAAN REASURANSI DI INDONESIA

Repository Admin | 25 Aug 2021
Penelitian ini dilakukan dengan tujuan untuk menganalisis pengaruh pendapatan premi bruto dan beban klaim bruto terhadap hasil underwriting perusahaan reasuransi di Indonesia tahun 2007-2016. Data yan...

PENGARUH PENDAPATAN DANA TABARRU DAN BEBAN KLAIM REASURANSI KEBAKARAN FAKULTATIF SYARIAH TERHADAP HASIL UNDERWRITING PADA PT. REASURANSI NASIONAL INDONESIA UNIT SYARIAH

Admin | 25 Aug 2021
The objective of this research is to get influence or not influence between tabarru 'earnings income to underwriting result, shariah facultative fire reinsurance claim expense to underwriting result...

PENGARUH PENDAPATAN PREMI, KOMISI, DAN KLAIM TERHADAP HASIL UNDERWRITING PADA PROGRAM REASURANSI TREATY ASURANSI KEBAKARAN DI PT. REASURANSI NASIONAL INDONESIA

Admin | 16 Aug 2021
PT Reasuransi Nasional Indonesia is a reinsurance company engaged in general reinsurance. This research discusses whether premium income, commissions and claims can influence Underwriting Result. Th...

PENGARUH DISTRIBUSI BANCASSURANCE TERHADAP JUMLAH PEROLEHAN POLIS ASURANSI KENDARAAN BERMOTOR PADA PT ASURANSI WAHANA TATA CABANG BEKASI

Admin | 05 Aug 2021
This thesis research the production of an insurance policy motor vehicles through bancassurance distribution have leverage on the number of the an insurance policy motor vehieles so research it is giv...

HUBUNGAN KOMISI AGEN DAN BIAYA PROMOSI DENGAN PENDAPATAN PREMI DI PT. ASURANSI UMUM VIDEI PERIODE 2012 - 2018

Admin | 05 Aug 2021
Penelitian ini bertujuan untuk menganalisis hubungan antara komisi agen dan biaya promosi dengan pendapatan premi. Penelitian dilakukan pada perusahaan asuransi PT. Asuransi Umum Videi. Metode yang...

Most Downloaded

HUBUNGAN ANTARA FAKTOR MANUSIA DAN FAKTOR TEKNIS DENGAN RISIKO KECELAKAAN PESAWAT KOMERSIAL

Repository Admin | 04 Aug 2021
Penelitian ini dilakukan untuk mencari tahu hubungan antara Faktor Manusia dan Faktor Teknis dengan Risiko Kecelakaan Pesawat Komersial. Data primer diperoleh dari penyebaran kuisioner melalui google...

PENGARUH PENDAPATAN PREMI DAN BEBAN KLAIM TERHADAP HASIL UNDERWRITING PADA PT. ASURANSI JIWA CENTRAL ASIA RAYA JAKARTA PERIODE 2007 - 2014

Admin | 10 Aug 2021
This study is to answered the problem that how much the premium income and claim as partialy and simultaneously have influence toward underwriting result. The purpose of this study is to obtain the...

PENGARUH KOMISI AGEN DAN BIAYA POLIS TERHADAP PENDAPATAN PREMI NETTO ASURANSI KENDARAAN BERMOTOR DI PT BOSOWA ASURANSI

Admin | 12 Aug 2021
This research is to answer the problem how big influence agent commission and policy cost to net premium income at PT Bosowa Insurance in year 2012-2016. The purpose of this study is to obtain empir...

PENGARUH TARIF KONTRIBUSI KENDARAAN BERMOTOR MENURUT OTORITAS JASA KEUANGAN SE 06/D.05/2013 DAN KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH PT ASURANSI TAKAFUL UMUM

Admin | 16 Aug 2021
This study aims to determine whether there is influence of motor vehicle premium rates according to Otoritas Jasa Keuangan SE 06 / D.05 / 2013 and quality of service partially and simultaneously to...

Monitoring Service Level Agreement Klaim Kendaraan Bermotor di PT Sarana Lindung Upaya

Admin | 21 Jun 2021
Monitoring is an activity aimed at providing information about the causes and consequences of a policy that is being implemented. Monitoring is the last function that must be carried out in management...

PROSEDUR PENGAJUAN KLAIM PRODUK ASURANSI MITRA BEASISWA PENDIDIKAN DI KANTOR CABANG AJB BUMIPUTERA 1912 CIBINONG

Admin | 23 Jun 2021
The background of this research is to find out the process of claiming for educational scholarship partner products in the branch office of AJB BUMIPUTERA 1912 Explained by the claims section, in ad...

HUBUNGAN PREMI AGEN DAN PREMI DIRECT SELLING DENGAN PENDAPATAN PREMI PADA PT. ZURICH INSURANCE INDONESIA KANTOR PEMASARAN TOMANG

Repository Admin | 04 Aug 2021
Penelitian ini bertujuan untuk mengetahui hubungan premi agen dan premi direct selling dengan pendapatan premi. Penelitian ini menggunakan variabel independen yaitu premi agen dan premi direct selling...

Hubungan Pelatihan Pengenalan Produk dengan Kinerja Karyawan Bagian Pemasaran dan Teknik yang Memiliki Masa Kerja di bawah Satu Tahun pada PT Asuransi Central Asia Cabang Jakarta

Admin | 05 Aug 2021
Research based on the type of problem under study, the authors classify into types of survey research that takes a sumple from a population and use the data value of training and cmployee performance...

PENGARUH DISTRIBUSI BANCASSURANCE TERHADAP JUMLAH PEROLEHAN POLIS ASURANSI KENDARAAN BERMOTOR PADA PT ASURANSI WAHANA TATA CABANG BEKASI

Admin | 05 Aug 2021
This thesis research the production of an insurance policy motor vehicles through bancassurance distribution have leverage on the number of the an insurance policy motor vehieles so research it is giv...