bapautotopayslot88payslot88payslot88https://heylink.me/slotgacor_PAYSLOT88/http://128.199.179.162/https://fib.ui.ac.id/wp-includes/asia4d/totoslot99https://fib.ui.ac.id/wp-includes/fonts/https://heylink.me/PAYSLOT88OFFICIAL/https://heylink.me/XLSLOT88.OFFICIAL/https://heylink.me/MANTAN4D.OFFICIAL/https://heylink.me/UWAKSLOT_OFFICIAL/https://heylink.me/XO4D_OFFICIAL/https://heylink.me/BAPAUTOTO.OFFICIAL/https://mez.ink/totoslot4dhttp://188.166.219.95/http://143.110.170.86/http://167.99.94.174/http://178.128.62.175/http://134.122.97.17/http://134.209.16.34/https://heylink.me/TOTOSLOT99/http://165.22.234.153/http://159.65.135.151/http://68.183.42.97/http://170.64.173.182/xlslot88https://registrasi.polimedia.ac.id/icons/mantan4d/https://e-malika.pn-kediri.go.id/tekiya-genji/https://green.ui.ac.id/uploads/thailand/https://desabalongmojo.gresikkab.go.id/vendor/rans/https://pascakomunikasi.fisip.ui.ac.id/wp-content/uploads/-/ts4d/https://adin.radenintan.ac.id/sgacor/https://adin.radenintan.ac.id/toto/https://adin.radenintan.ac.id/scatter/https://www.payslot88hoki.com/https://nursing.ui.ac.id/ts4d/https://trainingcenter.unesa.ac.id/xoxo/https://journal3.upgris.ac.id/thailand/https://proskrip.ekonomi-unkris.ac.id/thailand/https://fib.ui.ac.id/sbobet/https://journal.fateta.unipa.ac.id/maxx/https://teknik.umpo.ac.id/maxx/https://feb.untagsmg.ac.id/bptt/https://ilmupemerintahanpsdku.unpam.ac.id/pays88/https://ti.umpo.ac.id/wp-content/plugins/pays/https://app.vavuniya.dist.gov.lk/js/pays/https://journal.fateta.unipa.ac.id/totoslot4d/https://fateta.unipa.ac.id/toto/https://teknik.umpo.ac.id/-/thailand/>https://fateta.unipa.ac.id/slot88/https://ti.umpo.ac.id/thai/https://journal2.upgris.ac.id/templates/app/https://sipapabb.kec-karangtengah.garutkab.go.id/totoku/https://www.kacakiddaagiris.com/https://kec-karangtengah.garutkab.go.id/toslot/https://simansur.kec-karangtengah.garutkab.go.id/qris/https://teknik.umpo.ac.id/zeus/https://sakip.bawaslu.go.id/template/slot-4d/https://kec-karangtengah.garutkab.go.id/asset/deposit-5000/https://adin.radenintan.ac.id/qris/https://fib.ui.ac.id/thai/http://arsitektur.ft.unand.ac.id/xthai/https://simansur.kec-karangtengah.garutkab.go.id/qris/https://skripsi-ti.umpo.ac.id/admin/4d4d/https://kacakiddaagiris.com/http://arsitektur.ft.unand.ac.id/shitam/https://simpeg.stkip-pgri-sumbar.ac.id/toto/https://proskrip.ekonomi-unkris.ac.id/assets/images/link/https://appsfikes.ub.ac.id/app/http://arsitektur.ft.unand.ac.id/-/https://www.simpeg.klungkungkab.go.id/js/qris/https://www.simpeg.klungkungkab.go.id/login/xlslot88/https://sosial.penajamkab.go.id/sorce/https://sipapabb.kec-karangtengah.garutkab.go.id/s-gacor/https://siotamtiba.kec-karangtengah.garutkab.go.id/s-thai/https://journal3.upgris.ac.id/ts4d/https://appsfikes.ub.ac.id/wakslot/https://adbang.madiunkota.go.id/wp-content/app/http://arsitektur.ft.unand.ac.id/deposit-5000/https://elearning.fateta.unipa.ac.id/api/https://elearning.fateta.unipa.ac.id/pisang/https://elearning.fateta.unipa.ac.id/brand/https://journal.fateta.unipa.ac.id/.well-known/suster/https://elearning.fateta.unipa.ac.id/dana5000/https://journal.fateta.unipa.ac.id/s777/https://sippedas.kec-karangtengah.garutkab.go.id/css/slot-thailand/https://sippedas.kec-karangtengah.garutkab.go.id/css/qris/https://bk.stkip-pgri-sumbar.ac.id/qris/https://stkip-pgri-sumbar.ac.id/assets/qris/https://elearning.fateta.unipa.ac.id/qris/http://arsitektur.ft.unand.ac.id/qris/https://elearning.fateta.unipa.ac.id/maxwin/https://skd.salatiga.go.id/statis/slothai/https://manajemen.feb.upr.ac.id/upload/-/https://skd.salatiga.go.id/statis/pisang/https://fkbt.uwhs.ac.id/wp-includes/qris/https://skd.salatiga.go.id/statis/assets/css/https://ristoranteicinquesensi.com/https://fleximarriage.com/https://xlslot88jp.store/https://skd.salatiga.go.id/statis/toto/https://s1wir.uwhs.ac.id/.tmb/bet200/https://kec-karangtengah.garutkab.go.id/slot200/https://xo4dgacor.site/https://gamerleafgo.com/https://oscsys.com/https://skd.salatiga.go.id/statis/arsip/pulsa/http://3.215.198.226/xl88/https://mipakimia.unsam.ac.id/m4d/https://skd.salatiga.go.id/statis/gacorxthai/https://flagbig.com/https://blogentle.com/https://skd.salatiga.go.id/statis/mania/https://esbh.pekalongankab.go.id/mapping/storage/framework/https://sipapabb.kec-karangtengah.garutkab.go.id/assets/mantan4d/https://bem-pe.feb.ui.ac.id/thai/https://fib.ui.ac.id/wp-content/svr-thailand/https://fib.ui.ac.id/wp-content/upgrade/https://fib.ui.ac.id/wp-content/s5000/https://fib.ui.ac.id/wp-content/4d/https://dinkes.wonogirikab.go.id/wp-content/toto/https://skd.salatiga.go.id/statis/judi-bola/https://library.staimklaten.ac.id/dana-5000/http://wallpaperswiki.com/xlslot88/https://skd.salatiga.go.id/statis/4d/https://xo4dgacor1.lol/https://pusatbisnis.uinmataram.ac.id/wp-content/xthai/https://simpeg.stkip-pgri-sumbar.ac.id/sbobet/https://dinkes.wonogirikab.go.id/wp-includes/sg4d/https://bem-pe.feb.ui.ac.id/wp-content/maxwin/https://ilmupemerintahanpsdku.unpam.ac.id/thai/https://apps-manado.bkn.go.id/mako/uploads/pisang/https://old.farmasi.ui.ac.id/-/thai/https://old.farmasi.ui.ac.id/root-manager/https://apps-manado.bkn.go.id/mako/uploads/tergacor/https://xlslot99.com/https://mbkm.iik.ac.id/pulsa/https://symposium.unusia.ac.id/sgqris/https://puskesmascangkol.cirebonkota.go.id/wp-includes/https://pmb.usk.ac.id/css/thai/https://pmb.usk.ac.id/pisang/https://mipakimia.unsam.ac.id/slot88/https://ftik.unusia.ac.id/s777/https://fin.unusia.ac.id/sQris/https://bem.unusia.ac.id/sc-hitam/https://agro.unusia.ac.id/stoto/https://journal.fin.unusia.ac.id/szeus/https://pmb.usk.ac.id/qris5000/https://umum.budiluhur.ac.id/sgthai/http://178.128.85.202/https://eaudit2.sragenkab.go.id/logo/img/https://old.farmasi.ui.ac.id/-/img/totoslot4dhttps://matematika.unpad.ac.id/wp-includes/jogal/https://matematika.unpad.ac.id/wp-includes/sgmaxwin/http://saig.upi.edu/-/xo4d/http://saig.upi.edu/img/https://executive.budiluhur.ac.id/wp-content/s-thai/http://saig.upi.edu/xlslot88/https://eform.stikestelogorejo.ac.id/s777/http://saig.upi.edu/dewa288/http://saig.upi.edu/-/qris288/https://ekonomi-unkris.ac.id/img/https://umum.budiluhur.ac.id/toto/https://umum.budiluhur.ac.id/4d-slot/https://lpm.uinmataram.ac.id/wp-content/plugins/jetpack/src/s777/https://umum.budiluhur.ac.id/wp-content/uploads/-/https://ojs.ekonomi-unkris.ac.id/dewa288/https://ojs.ekonomi-unkris.ac.id/dewa288/https://sakip.bawaslu.go.id/sakip/toto-slot/https://eform.stikestelogorejo.ac.id/img/https://heylink.me/dewabet303.official/https://heylink.me/qris288slot/https://caneparidoesitbetter.com/https://pangandarankab.go.id/gacor4d/https://executive.budiluhur.ac.id/adodb/corse/spulsa/https://press.unusia.ac.id/sgtoto/https://symposium.unusia.ac.id/-/dewa288/https://disability.ui.ac.id/wp-content/plugins/wp-mod/s77/https://play.ocean88vip.com/https://dinkes.tasikmalayakota.go.id/uploads/thailand/https://www.rivierahotelmalta.com/https://matematika.unpad.ac.id/-/mania5000/https://mbkm.iik.ac.id/-/slot777/https://disability.ui.ac.id/wp-includes/thailand/https://ahwalusyakhsiyah.unusia.ac.id/https://pusatstudihalal.unusia.ac.id/zslot/https://www.rivierahotelmalta.com/https://www.dewabet303.site/https://www.qris288.site/https://perpustakaan.unusia.ac.id/toto/https://mantan4d4.store/https://lppm.unusia.ac.id/dewa288/https://polimedia.ac.id/wp-includes/img/https://xo4dgacor2.lol/https://ekonomisyariah.unusia.ac.id/sbobet/https://fin.unusia.ac.id/gacor4d/hhttps://industri.unusia.ac.id/https://info.unusia.ac.id/fafafa/https://journal.unusia.ac.id/sbobet88/https://labs.unusia.ac.id/https://lppm.unusia.ac.id/slot888/https://lppmi.unusia.ac.id/slot77/https://umum.budiluhur.ac.id/dewa288/https://biropemotda.kepriprov.go.id/thai/https://biropemotda.kepriprov.go.id/toto/https://biropemotda.kepriprov.go.id/wp-content/pulsa/https://manajemen.feb.upr.ac.id/vendor/totoslot4d/https://sakip.bawaslu.go.id/dnaliaht/https://banjarkerja.banjarkab.go.id/assets/qris288/https://umum.budiluhur.ac.id/wp-content/bptt/https://library.iti.ac.id/informasi/waks/https://fkip.untidar.ac.id/wp-admin/public/https://prkp.sumbawakab.go.id/vendor/gacor4d/http://146.190.83.55/https://manajemen.feb.upr.ac.id/dewa288/https://old.farmasi.ui.ac.id/dewa288/https://old.farmasi.ui.ac.id/toto-slot-4d/https://banjarkerja.banjarkab.go.id/uploads/xlslot88/https://banjarkerja.banjarkab.go.id/toto/https://pai.unusia.ac.id/dewa288/https://1xlslot88.site/https://pemira.unusia.ac.id/https://pgmi.unusia.ac.id/totoslot4d/https://cbasicoing.umsa.edu.bo/wp-content/cache/xlslot88/https://gamehoki.xyz/https://perpustakaan.unusia.ac.id/totoslot4d/http://104.248.153.167/https://lpm.uinmataram.ac.id/wp-content/et-cache/jpslot/https://prkp.sumbawakab.go.id/-/totoslot/https://wisuda.unusia.ac.id/xzeus/https://manajemen.feb.upr.ac.id/dist/slot777/https://sidamulihkec.pangandarankab.go.id/-/pulsa/https://parigikec.pangandarankab.go.id/scatter/https://eaudit2.sragenkab.go.id/public/files/-/dewa288/https://qris288.pro/https://banjarkerja.banjarkab.go.id/assets/qris288/https://umum.budiluhur.ac.id/wp-content/bptt/http://sptpd.purwakartakab.go.id/assets/sbobet/https://sievlap.indramayukab.go.id/root/https://inacbg.rsudaa.singkawangkota.go.id/E-Klaim/class/dewa5000/https://lpm.uinmataram.ac.id/wp-content/themes/xlslot88/http://128.199.139.205/https://pps.iaingorontalo.ac.id/arsip/mania4d/https://dewa5000.click/https://xlslot88-login.tumblr.com/http://178.128.82.179/https://dewa388.online/https://press.unusia.ac.id/dewa5000/https://www.medsci.up.ac.th/xl88/https://mangunjayakec.pangandarankab.go.id/sgacor/http://p3d.fk.unjani.ac.id/psk/data/xgacor/https://symposium.unusia.ac.id/xo4d/https://xo4dgacor3.online/https://kerjasama.umpalopo.ac.id/-/olympus/https://icbens.umpalopo.ac.id/xo4d/https://smss.sesact.go.th/23012017/xlslot88/https://prkp.sumbawakab.go.id/assets/xlslot88/https://symposium.unusia.ac.id/xlslot88/https://fikes.umpalopo.ac.id/login/https://dewa188.lol/http://167.99.66.188/https://si.unusia.ac.id/public/xlslot88/https://ti.unusia.ac.id/xlslot88/https://lppm.umpalopo.ac.id/xlslot88/https://www.qris288.click/https://icbens.umpalopo.ac.id/wp-content/xl88/https://wisuda.unusia.ac.id/xlslot88/https://pai.unusia.ac.id/xlslot88/https://skd.salatiga.go.id/statis/gacorxthai/https://tribratanews.pasuruan.jatim.polri.go.id/wp-content/cache/meta/http://64.23.216.46/https://lpik.itb.ac.id/assets/-/https://umpalopo.ac.id/wp-content/uploads/-/bptt/https://vote.unusia.ac.id/xlslot88-index/https://eaudit2.sragenkab.go.id/public/files/daftar-qris288/https://perpustakaan.unusia.ac.id/zeus-slot/https://lpik.itb.ac.id/vendor/thailand/https://tik.umpalopo.ac.id/qris288/https://p4m.polman-bandung.ac.id/toto/https://ejournal.iktbutonraya.ac.id/xl88/http://128.199.140.138/https://inacbg.rsudaa.singkawangkota.go.id/asset/xlslot88/https://dmsdp.fpik.undip.ac.id/store/server-thailand/http://128.199.140.138/https://saig.upi.edu/img/https://io.uho.ac.id/public/https://setda.rembangkab.go.id/maxwin/https://pps.iaingorontalo.ac.id/-/http://128.199.65.238/http://128.199.78.116/http://157.245.152.138/http://165.22.55.121/https://p4m.polman-bandung.ac.id/thai/https://io.uho.ac.id/assets/toto-slot/https://pps.iaingorontalo.ac.id/thailand/https://pps.iaingorontalo.ac.id/arsip/data/https://bppkad.rembangkab.go.id/app/https://xo4dgacor4.xyz/https://qms.pom.go.id/gzeus/https://berserk.upi.edu/backup_wp/login/https://www.qris288.store/https://eaudit2.sragenkab.go.id/files/bptt/https://io.uho.ac.id/vendor/bin/starlight-princess/https://berserk.upi.edu/backup_wp/xlslot88/index.htmlhttps://qms.pom.go.id/assets/thai/https://dinkes.wonogirikab.go.id/pkmbaturetno1/-/https://eaudit2.sragenkab.go.id/LHP/thai/https://bludpald.bekasikota.go.id/sekdis-perkimtan/img/blu/toto/https://cigugurkec.pangandarankab.go.id/-/https://bludpald.bekasikota.go.id/sekdis-perkimtan/vendor/max/https://berserk.upi.edu/backup_wp/-/https://pai.unusia.ac.id/
Repository STMA Trisakti
Login
  (021) 4893931 ext 126   |    repository@stma-trisakti.ac.id

HUBUNGAN KUALITAS PELAYANAN DAN CITRA PERUSAHAAN DENGAN LOYALITAS KONSUMEN PADA PRODUK ASURANSI KEBAKARAN DI PT ASURANSI CENTRAL ASIA CABANG DUTA MERLIN

DEBIE KOSTARIKA

Full Item Records

Title HUBUNGAN KUALITAS PELAYANAN DAN CITRA PERUSAHAAN DENGAN LOYALITAS KONSUMEN PADA PRODUK ASURANSI KEBAKARAN DI PT ASURANSI CENTRAL ASIA CABANG DUTA MERLIN
Author DEBIE KOSTARIKA
Date Issued 06/24/2021
Subject KUALITAS PELAYANAN, CITRA PERUSAHAAN, LOYALITAS
Abstract Penelitian ini bertujuan untuk mengetahui hubungan kualitas pelayanan dengan loyalitas konsumen, mengetahui hubungan citra perusahaan dengan loyalitas konsumen, mengetahui hubungan antara kualitas pelayanan dan citra perusahaan dengan loyalitas konsumen dan mengetahui berapa besar presentase hubungan antara kualitas pelayanan dan citra pemsahaan dengan loyalitas konsumen. Metode yang digunakan dalam penelitian ini adalah kuantitatiE hasil dan kesimpulan penelitian ini menunjukkan bahwa: terdapat hubungan antara Kualitas Pelayanan (Xi) dengan Loyalitas Konsumen (Y) yang dibuktikan dengan thitung> t,abel (2,116 > 1,99125). Terdapat hubungan antara Citra Perusahaan (X2) dengan Loyalitas Konsumen (Y) yang dibuktikan dengan thitung > ttabel (6,471 < 1,99125). Selanjutnya terdapat hubungan antara kualitas pelayanan (Xi) dan citra perusahaan (X2) dengan loyalitas konsumen (Y). Hal ini terlihat pada nilai Fhi,ung> Ftat,ei (81,970 > 3,11). Dari hasil pengolahan dan komputerisasi menggunakan program SPSS diperoleh nilai koefisien determinasi (R2) sebesar 0,680. Hal ini menunjukkan bahwa loyalitas konsumen (Y) dapat dipengaruhi oleh kualitas pelayanan (Xi) dan citra perusahaan (X2) sebesar 0,680 atau 68%, sedangkan 0,320 sisanya atau 32% dipengaruhi oleh faktor lain yang tidak termasuk dalam penelitian ini. Kata Kunci : Kualitas Pelayanan, Citra Perusahaan, Loyalitas Konsumen

Files in this item

Name : hal.judul-compressed.pdf Format : PDF Please Sign in to download file
Size : 0.40 MB Description : halaman judul
Name : bab 1.pdf Format : PDF Please Sign in to download file
Size : 0.16 MB Description : bab 1
Name : bab 2.pdf Format : PDF Please Sign in to download file
Size : 0.28 MB Description : bab 2
Name : bab 3.pdf Format : PDF Please Sign in to download file
Size : 0.24 MB Description : bab 3
Name : bab 4.pdf Format : PDF Please Sign in to download file
Size : 0.23 MB Description : bab 4
Name : bab 5.pdf Format : PDF Please Sign in to download file
Size : 0.11 MB Description : bab 5
Name : DAFTAR PUSTAKA.pdf Format : PDF Please Sign in to download file
Size : 0.12 MB Description : daftar pustaka
Name : LAMPIRAN.pdf Format : PDF Please Sign in to download file
Size : 0.35 MB Description : lampiran
Sign In to your Acccount


Browse All Collections Collections By Issued Date Authors Titles Subjects

Most Viewed

ANALISIS MODEL EMPIRIK DALAM MELANJUTKAN STUDI DI PERGURUAN TINGGI DI BIDANG ASURANSI

Repository Admin | 02 Mar 2021
Empirical analysis is an analysis obtained from data that has been observed by a researcher conducted through an experiment or making data on its own. One empirical analysis used is the Structural Equ...

PROSES PENARIKAN DANA INVESTASI SEBAGIAN ( REDEMPTION ) ASURANSI JIWA UNITLINK DI PT ASURANSI JIWA CENTRAL ASIA RAYA

Repository Admin | 23 Mar 2021
Background research that I want to discuss the process of invesment fund analysis in part commonly called redeem and service, wich is carried out by policy holder service department. As we expect, mos...

PROSES KLAIM PENEBUSAN POLIS PERORANGAN DI PT ASURANSI JIWASRAYA PERSERO

Administrator | 16 Mar 2021
Redemption is the process of terminating an insurance contract stated in the policy before the end of insurance I maturity I expiration, so that it meets administrative and legal requirements. Redempt...

PROSES PENERIMAAN KLAIM RAWAT JALAN PROVIDER ASURANSI KUMPULAN DI PT. ASURANSI JIWA CENTRAL ASIA RAYA

Repository Admin | 23 Mar 2021
The background of this study was to determine the process of receiving outpatient claims for group insurance providers at PT Asuransi Jiwa Central Asia Raya. The purpose of this study is to provide kn...

PENGARUH PELATIHAN DAN PROMOSI JABATAN TERHADAP KEPUASAN KERJA KARYAWAN PT ASURANSI PURNA ARTANUGRAHA CABANG JAKARTA

Repository Admin | 01 Apr 2021
Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan dan promosi jabatan terhadap kepuasan kerja karyawan. Metode yang digunakan dalam penelitian ini adalah kuantitatif, hasil dan kesimpulan...

Most Downloaded

Proses Penempatan Risiko Asuransi Marine Cargo Open Cover Melalui PT United Insurance Services

Repository Admin | 15 Jun 2021
An insurance broker is a professional that helps consumers and business research and select the best insurance policies for life, health, property and automobile protection, An insurance broker work f...

STATISTIKA DAN ANALISIS DATA

Repository Admin | 12 Apr 2023
Statistika sebagai ilmu mengumpulkan data mengalami perkembangan seiring dengan perkembangan zaman. Pada abad ke-17 mulai berkembang statistika deskriptif sejalan dengan perkembangan ilmu peluang. Ilm...

ANALISIS PERBANDINGAN PROGRAM DANA PENSIUN MANFAAT PASTI MENGGUNAKAN METODE ATTAINED AGE NORMAL DAN FROZEN INITIAL LIABILITY

Repository Admin | 08 Sep 2021
Penelitian ini membahas tentang cara perhitungan manfaat pensiun dan iuran normal pada program dana pensiun dengan menggunakan metode attained age normal dan frozen initial liability. Asumsi yang digu...

PENGARUH PENDAPATAN PREMI NETO DAN BEBAN KLAIM NETO TERHADAP HASIL UNDERWRITING ASURANSI KEBAKARAN DI PT HARTA AMAN PRATAMA, Tbk.

Repository Admin | 14 Jun 2021
Penelitian ini bertujuan untuk mengetahui pengaruh pendapatan premi neto asuransi kebakaran dan beban klaim neto asuransi kebakaran terhadap hasil underwriting asuransi kebakaran. Penelitian dilakuk...

ANALISIS MANAJEMEN RISIKO PADA KEGIATAN BANCASSURANCE di BANK XYZ

Admin | 24 Aug 2021
Bancassurance kegiatan mendistribusikan produk asuransi melalui bank, saluran distribusi ini membantu bank untuk mendapatkan keuntungan berupa imbal jasa dan juga membantu bank dalam melindungi agun...

FAKTOR-FAKTOR YANG MEMPENGARUHI MASYARAKAT KOTA CIANJUR DALAM MEMILIH ASURANSI KESEHATAN

Repository Admin | 23 Aug 2021
This study is aimed to determine there is a relationship between factors education, environment, income and knowledge that influencing Cianjur people to have health insurance program and dominan fac...

PENGARUH BEBAN KLAIM DAN BEBAN USAHA TERHADAP LABA USAHA PT ASURANSI BINAGRIYA UPAKARA

Putri Melati Kresna Dewi | 14 Jun 2021
Penelitian ini bertujuan untuk mengetahui beban klaim, dan beban usaha terhadap laba usaha.Penelitian dilakukan terhadap perusahaan asuransi PT. Asuransi Binagriya Upakara Indonesia. Metode yang dig...

PROSES PENERBITAN POLIS ASURANSI KEBAKARAN DI PT BOSOWA ASURANSI

Admin | 21 Jun 2021
PT Bosowa Insurance is one of the general insurance companies. One type of insurance product is fire insurance. This work practice report aims to find out the process for issuing fire insurance poli...