| Title | The Social Capital in Business Organizations: A Case Study of PT Asia Motor Vehicle Insurance Claim Polysindo Crime in Jakarta |
|---|---|
| Author | Antonius Anton Lie |
| Abstract | In recent years, general insurance companies have received attention from the public due to their denial of trust, the weakness of human capital, and physical capital goods. This denial has reduced the energy of social capital which has implications for the low productivity of companies, especially insurance companies. An insurance company at least involves a number of interrelated and cooperating parties, namely: 1) the company, 2) the customer and 3). partner party. The aims of this research are: a. to study and describe the role of social capital in a business organization, especially for the insurance business in Indonesia. b. explain aspects of social capital in PT. Asia Krimere Polysindo (Headquarters and Central Department of Car Insurance Claims) between 1992 and 2005, in relation to the claims process involving external networks such as customers, corporate partners (banks, leasing companies, insurance agents, brokers, workshops) and with other insurance companies. c. identify synergies between financial capital, human capital, physical capital goods and social capital in the organizational structure of the insurance business. From the results of research on synergy between capitals, researchers found 4 patterns of synergy resulting from synergies between human capital, financial capital, physical capital goods and social capital in increasing the productivity of a business organization, namely: 1. Weak positive synergy pattern, 2. Weak synergy pattern negative, 3. Negative strong synergy pattern, 4. Positive strong synergy pattern. corporate partners (banks, leasing companies, insurance agents, brokers, repair shops) and with other insurance companies. c. identify synergies between financial capital, human capital, physical capital goods and social capital in the organizational structure of the insurance business. From the results of research on synergy between capitals, researchers found 4 patterns of synergy resulting from synergies between human capital, financial capital, physical capital goods and social capital in increasing the productivity of a business organization, namely: 1. Weak positive synergy pattern, 2. Weak synergy pattern negative, 3. Negative strong synergy pattern, 4. Positive strong synergy pattern. |
| Journal Link | https://ojs.unimal.ac.id/ijevs/article/view/6619 |
Repository Admin | 23 Jan 2024
Laporan Magang ini dibuat sebagai salah satu syarat kelulusan pada mata kuliah magang profesi di semester 7 Sekolah Tinggi Manajemen Asuransi Trisakti dengan program studi S1 Aktuaria. Selain sebagai...
Repository Admin | 18 Dec 2023
Beberapa penelitian telah menemukan bahwa ada pengaruh yang signifikan komponen utama struktur modal terhadap leverage perusahaan dan profitabilitas perusahaan. Kajian-kajian yang dilakukan umumnya ha...
Repository Admin | 23 Jan 2024
Penulisan laporan ini dibuat sebagai pemenuhan persyaratan kelulusan mata kuliah magang profesi pada program studi aktuaria di Sekolah Tinggi Manajemen Asuransi (STMA) Trisakti. Kegiatan magang bertuj...
Admin | 28 Sep 2021
Understanding of consumer behaviour is absolutely necessarry especially
at insurance world that is so rapidly and quickly create higher intensity of
competition, ad it became important for makerkete...
Admin | 21 Jun 2021
Monitoring is an activity aimed at providing information about the causes and consequences of a policy that is being implemented. Monitoring is the last function that must be carried out in management...
Admin | 06 Sep 2021
The objectives of this research is to determine the effect of service quality of PT.
XYZ Insurance towards customer satisfaction who filed personal accident claims
and to measure how much influence...
Repository Admin | 08 Jan 2024
Penulisan laporan ini dibuat sebagai salah satu syarat kelulusan mata kuliah magang
profesi yang ada pada semester 7 ini. Magang ini bertujuan untuk menambah pengalaman serta
mempersiapkan diri da...
Admin | 14 Oct 2021
This study aims to analyze the cause of the rejection of claims reimbursement Reliance Insurance Indonesia Company in 2011. To get the analysis of the cause of rejection of the writer tries to make a...
Currently there are no data to be displayed!