Title | The Social Capital in Business Organizations: A Case Study of PT Asia Motor Vehicle Insurance Claim Polysindo Crime in Jakarta |
---|---|
Author | Antonius Anton Lie |
Abstract | In recent years, general insurance companies have received attention from the public due to their denial of trust, the weakness of human capital, and physical capital goods. This denial has reduced the energy of social capital which has implications for the low productivity of companies, especially insurance companies. An insurance company at least involves a number of interrelated and cooperating parties, namely: 1) the company, 2) the customer and 3). partner party. The aims of this research are: a. to study and describe the role of social capital in a business organization, especially for the insurance business in Indonesia. b. explain aspects of social capital in PT. Asia Krimere Polysindo (Headquarters and Central Department of Car Insurance Claims) between 1992 and 2005, in relation to the claims process involving external networks such as customers, corporate partners (banks, leasing companies, insurance agents, brokers, workshops) and with other insurance companies. c. identify synergies between financial capital, human capital, physical capital goods and social capital in the organizational structure of the insurance business. From the results of research on synergy between capitals, researchers found 4 patterns of synergy resulting from synergies between human capital, financial capital, physical capital goods and social capital in increasing the productivity of a business organization, namely: 1. Weak positive synergy pattern, 2. Weak synergy pattern negative, 3. Negative strong synergy pattern, 4. Positive strong synergy pattern. corporate partners (banks, leasing companies, insurance agents, brokers, repair shops) and with other insurance companies. c. identify synergies between financial capital, human capital, physical capital goods and social capital in the organizational structure of the insurance business. From the results of research on synergy between capitals, researchers found 4 patterns of synergy resulting from synergies between human capital, financial capital, physical capital goods and social capital in increasing the productivity of a business organization, namely: 1. Weak positive synergy pattern, 2. Weak synergy pattern negative, 3. Negative strong synergy pattern, 4. Positive strong synergy pattern. |
Journal Link | https://ojs.unimal.ac.id/ijevs/article/view/6619 |
Repository Admin | 30 Aug 2021
This research is for knowing the effect of service quality and claim settlement toward customers satisfaction of pt asuransi bangun askrida. This research used quantitative description method. 60 samp...
Repository Admin | 31 Aug 2021
This thesis examines the impact influence of reinsurance commission from ceding company and reinsurance commission from broker-re policy property all risk against underwriting result PT Asuransi Purna...
Repository Admin | 26 Aug 2021
Reinsurance has always been one of the method for the insurance company to prevent them suffering catastrophically due to big loss. Therefore Reinsurance is such a crucial thing for insurance company....
Admin | 23 Aug 2021
The quality of service in insurance business is one of important factor for
growth a company. Because insurance is intangible product, customer can feel it
form they servicing. PT Bumida 1967 Sharia...
Repository Admin | 31 Aug 2021
Distribution marketing justified within just based on syariah principle is the distribution marketing honest, transparent, and explaining what the. In it there is no element lies and fraud both in ter...
Repository Admin | 30 Aug 2021
Based on the Author thesis entitled “The effect of the premium income rates standardization analysis for vehicle insurance premium, before and after the implementation at PT Bosowa Insurance”, the Aut...
Repository Admin | 31 Aug 2021
TUJUAN PENELITIAN, Ialah untuk mengetahui adakah hubungannya dari Sistem Kompensasi dengan Kinerja Karyawan PT. Bosowa Asuransi. Kedua, untuk mengetahui seberapa besar hubungan dari Sistem Kompensasi...
Repository Admin | 25 Nov 2021
Repository Admin | 30 Aug 2021
Penelitian ini bertujuan untuk mengetahui pengaruh sistem pembayaran pensiun dan status PNS terhadap kepuasan PNS dengan sistem pembayaran uang pensiun. Penelitian dilakukan terhadap PNS aktif di keme...
Repository Admin | 02 Sep 2021
The title of this thesisi is the leadership of branch head in improving theproduction target achievement of AJB Bumiputera 1912 branch KramatJati. It is aimed at analyzing the role of the head of ajb...
Repository Admin | 03 Aug 2021
This research is aimed to know about the relation of gross premium towards underwriting result, relation of gross claim towards underwriting result and relation of gross premium and gross claim toward...
Repository Admin | 14 Jun 2021
Penelitian ini bertujuan untuk mengetahui pengaruh rasio retensi sendiri, rasio
beban klaim dan rasio beban pemasaran terhadap rasio pertumbuhan premi
PT Asuransi Sinar Mas. Data sekunder diperoleh...
Repository Admin | 14 Jun 2021
Penelitian ini bertujuan untuk mengetahui pengaruh pendapatan premi neto
asuransi kebakaran dan beban klaim neto asuransi kebakaran terhadap hasil
underwriting asuransi kebakaran. Penelitian dilakuk...
Repository Admin | 02 Sep 2021
Repository Admin | 02 Sep 2021
Admin | 06 Sep 2021
The objectives of this research is to determine the effect of service quality of PT.
XYZ Insurance towards customer satisfaction who filed personal accident claims
and to measure how much influence...
Repository Admin | 06 Sep 2021
Dengan rahmat Tuhan Yang Maha Esa, akhirnya penyusunan laporan Pemgabdian
kepada Masyarakat ini yang berjudul : Penyuluhan Kesadaran Kesehatan Pengemudi
Gojek di Wilayah Cibinong Kabupaten Bogor, da...
Repository Admin | 06 Sep 2021
Kegiatan Pengabdian kepada Masyarakat (PKM) yang dilaksanakan pada
tanggal 5 Juni 2021 ini, didasarkan pada masalah lingkungan yang sudah melanda
Bumi kita saat ini , yaitu terjadinya peningkatan...
Admin | 03 Aug 2021
Penelitian ini bertujuan untuk mengetahui adakah pengaruh dan
seberapa besar pengaruh variabel Volume Penjaminan , Jumlah klaim, dan Biaya
Promosi terhadap pendapatan imbal jasa kafalah pada pada pe...