| Title | ANALISA KINERJA UNDERWRITING BERDASARKAN HASIL MANUAL UNDERWRITING DAN AUTO UNDERWRITING YANG DIKAITKAN DENGAN FREKUENSI DAN SAVERITY KLAIM PADA PT ASURANSI JIWA INDOSURYA SUKSES |
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| Author | ADITYA YUDHIANTO SAPUTRA |
| Date Issued | 12/10/2020 |
| Subject | Underwriting |
| Abstract | Underwriting adalah bagian yang vital bagi perusahaan asuransi. Underwriting yang berperan sebagai penyeleksi risiko yang akan diterima oleh perusahaan asuransi dari para calon tertanggung. Dalam perjalanannya underwriting telah banyak mengalami perubahan, hingga masanya kini underwriting telah memasuki masa transisi dengan mulai menggunakan system sebagai pendamping bagi para underwriter. Permasalahan yang mulai muncul adalah, bagaimanakab basil kinerja underwriting di PT Asuransi Jiwa Indosurya Sukses dalam menyeleksi risiko dari adanya 2 ( dua) metode underwriting yang saat ini ada yaitu metode manual melalui peran underwriter dan metode otomatis melalui peran system. Penelitian ini dilakukan untuk mengetahui bagaimana kinerja underwriting dalam menganalisis risiko baik melalui metode manual maupun otomatis. Penelitian ini menggunakan data primer yang didapat melalui wawancara dengan seorang ahli dan data sekunder yang berupa data klaim sejak tahun 2015 hingga 2019. Metode yang digunakan dalam penelitian ini adalah kualitatif analitik deskriptif. Data klaim dianalisis melalui teori yang ada dalam buku "Manajemen Risiko berbasis ISO 31000 untuk Industri Non perbankan" dan secara praktis melalui wawancara dengan seorang ahli untuk mendapatkan basil analisis yang lebih akurat. Hasil analisis data sekunder secara teoritis, basil kinerja manual underwriting dan auto underwriting untuk jenis asuransi jiwa individu dan asuransi kecelakaan diri individu mendapatkan penilaian sangat baik dan asuransi jiwa kumpulan mendapatkan penilaian baik . Dan secara praktis, hasil kinerja manual underwriting untuk jenis asuransi jiwa kecelakaan diri mendapatkan penilaian sangat baik, asuransi jiwa individu dan asuransi jiwa kumpulan mendapatkan penilaian baik. Untuk hasil kinerja auto underwriting asuransi jiwa individu dan asuransi jiwa kecelakaan diri mendapatkan penilaian baik sedangkan untuk asuransi jiwa kumpulan mendapatkan penilaian buruk. |
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