| Title | Monitoring Service Level Agreement Klaim Kendaraan Bermotor di PT Sarana Lindung Upaya |
|---|---|
| Author | Sella Bektiyastrianti |
| Abstract | Monitoring is an activity aimed at providing information about the causes and consequences of a policy that is being implemented. Monitoring is the last function that must be carried out in management. Monitoring is usually done by determining the achievements, then comparing them to the standards that have been determined. The predetermined standard is called Service Level Agreement (SLA). Service Level Agreement (SL.A) is an effective level of assurance with respect to the level of quality of service delivered by the service provider for each service in the business. Service Level Agreement (SLA) is part of the overall service agreement between the insurer and the insured to improve performance or provide a guarantee of service. Service Level Agreement (SLA) is a reference for handling claims for both the insurer and the insured. Service Level Agreement (SLA) is useful for measuring the accuracy of the settlement of claim handling, especially for the payment of compensation that has been reported. Keyword : Monitoring, Service Level Agreement (SLA), Claim Handling |
Administrator | 08 Mar 2021
Indonesia is an archipelago country that has the longest volcanic arc in the world. Indonesia has 127 active volcanoes, or about 13% of the active volcanoes are in Indonesia, thus it makes this countr...
Admin | 21 Jun 2021
PT Bosowa Insurance is one of the general insurance companies. One type
of insurance product is fire insurance. This work practice report aims to find out
the process for issuing fire insurance poli...
Repository Admin | 24 Jun 2021
This thesis aims to (1) analyze the effect of premium revenue and claim expenses against the income of PT Asuransi BRIngin Life Sharia (2) determine the influence of premium income and claims expenses...
Repository Admin | 01 Apr 2021
Repository Admin | 15 Jun 2021
The more complex lifestyle in modern times, making insurance an important requirement for many people. Besides lifestyle, there is also a purpose for work, where the company guarantees the safety of i...
Repository Admin | 30 Jun 2021
Admin | 03 Aug 2021
Pengaruh Tinggkat Pengetahuan dan Pengalaman Klaim Terhadap Pemilihan Polis Kendaraan (Studi Kasus Grab Car Jakarta Selatan). Penelitian ini bertujuan untuk mengatahui bagaimana pengaruh Tingkat Penge...
Repository Admin | 23 Mar 2021
Admin | 12 Aug 2021
Penelitian ini bertujuan untuk mengetahui pengaruh pendapatan premi netto
asuransi dan beban klaim netto terhadap hasil underwriting Asuransi General.
Metode yang digunakan dalam penelitian ini adal...
Admin | 10 Aug 2021
Penelitian ini bertujuan untuk mengetahui pengaruh premi retensi fakultatif dan klaim retensi fakultatif terhadap hasil underwrting netto pada lini bisnis asuransi harta benda. Penelitian dilakukan di...
Admin | 23 Aug 2021
Repository Admin | 09 Aug 2021
This thesis examines the effect of service quality policy closure and settlement of claims on Client satisfaction of motor vehicle insurance in PT KSK Insurance Indonesia. This thesis researches to fi...
Putri Melati Kresna Dewi | 22 Jun 2021
Penelitian ini bertujuan untuk mengetahui ada atau tidaknya pengaruh Hasil
Underwriting dan Hasil Investasi terhadap penentuan naik atau turunnya Laba/
Rugi Usaha. Karena adanya pembatasan waktu pen...
Admin | 24 Jun 2021
This thesis used for how to know and examines about influences of Asset to
Profit/Loss, how to know and examines about influences of Underwriting Result to
Profit/Loss and how to know and examines a...
Repository Admin | 05 Aug 2021
Penelitian ini berjudul Pengaruh Kualitas Pelayanan Penutupan Asuransi dan Kualitas Pelayanan Penanganan Klaim Produk Asuransi KPR terhadap Kepuasan Nasabah (Bank BJB) di PT Nusantara Insurance Broker...
Putri Melati Kresna Dewi | 15 Jun 2021
Motor vehicle insurance has already well-known by indonesian peaple, especially metropolis society. The amount of motor vehicle is increasing by day. Because it is not balanced with road construction,...
Putri Melati Kresna Dewi | 15 Jun 2021
There are 2 tyyes of strategies carried out by PT FPG Insurance Indonesia Jor direct sales of motor vehiele insurance and online. If the prospective insured wants to insure in a direct way, the prospe...
Repository Admin | 15 Jun 2021
The work practices Report discusses Renewal procedure an motor vehice insurance policies in PT Asuransi Bhakti Bhayangkara Jakarta Branch 2. Renewal 25 the most important part in achieving the product...
Repository Admin | 23 Aug 2021
Repository Admin | 23 Aug 2021
This thesis is about analysis of loss ratio claim motor vehicles category 1 to 5 of total sum insured which requires special attention of the company, in which the standard loss ratio claims that stil...